Clinical Services Coordinator
Phoenix, Arizona
Part-time, Weekdays
Up to 28 hours per week
$18.40- $20 per hour

Are you passionate about helping others access quality mental health care? Do you thrive in a collaborative, faith-based environment where your administrative skills make a real impact? If so, we invite you to apply for our part-time Clinical Services Coordinator position!

About the Role

As a Clinical Services Coordinator, you’ll be the vital link between clients, therapists, and health plans—ensuring smooth, timely access to counseling services. You’ll manage referrals, verify insurance, support our clinical team, and help maintain compliance with AHCCCS and health plan requirements. Your work will directly support our mission to serve the community with compassion, integrity, and excellence.

Key Responsibilities

• Coordinate and process clinical referrals within 24 hours
• Verify insurance eligibility and manage attestations
• Collaborate with internal teams to match clients with therapists
• Support departmental reporting, PQI processes, and licensing renewals
• Build and maintain referral relationships with community partners
• Provide occasional coverage at the Welcome Center

What We’re Looking For

• Education: Associate’s degree or higher preferred; high school diploma required
• Experience: 1+ years in client-facing customer service; AHCCCS/Health Plan experience preferred
• Skills: Strong communication, organization, and tech proficiency (Microsoft Office, EMR systems)
• Bonus: Spanish-speaking and ability to train others

Why Join Us?

• Be part of a Christ-centered organization making a difference
• Work in a supportive, collaborative team environment
• Flexible part-time schedule
• Opportunity to grow professionally while serving others

Our Core Values

Community (Phil. 2:4) | Integrity (Phil. 1:27) | Compassion (1 Pet. 3:8)
We’re looking for someone who shares our heart for service and commitment to excellence.

Note, this position post is a summary of expected job functions and qualifications. A full job description will be provided during the recruiting process.